Frequently Asked Questions

Orders & Payments

Q: How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. We accept UPI, credit/debit cards, net banking, and COD.

Q: Can I modify or cancel my order?
Orders can be cancelled within 24 hours of placement. Please contact us at care@oblivion.co.in immediately.

Shipping

Q: How long does delivery take?
Standard delivery takes 5-7 business days. Express delivery is available in select pincodes.

Q: How do I track my order?
Once shipped, you will receive a tracking link via SMS and email. You can also use our Shipment Tracking page.

Returns & Refunds

Q: What is your return policy?
We offer 7-day returns on most products. Please visit our Return Policy page for details.

Q: How long do refunds take?
Refunds are processed within 5-7 business days after we receive the returned product.

Products

Q: Are your products covered by warranty?
Yes, most electronics and accessories carry a manufacturer warranty.

Q: Do you sell genuine products?
Absolutely. All products on Oblivion are 100% genuine and sourced directly from authorised distributors.